I believe that as decent moral, integrity based human beings that we should live our life by the Golden Rule and for those of us that are in business we should always go the extra mile, give far more than we ever take and do everything we can to improve our attitude, skills and life so that we can be genuinely a Nice Person. Our goal should be kind and helpful to people and never do anyone any harm.
Now, that being said, this does not mean you become a door mat for rude, obnoxious people. In fact, as a professional and business owner you should have a Number One Rule that states “I Tolerate No B.S.” especially from prospects and bad customers! Over the years I have thrown out Customers and Prospects from Hell that were high paying people, famous people, well known leaders and Celebrities from our books, movies, Mentorship programs because once you tolerate bad behavior from people, they will be taking a dump in every room of your house.
When a Customer from Hell slips past our gates, I throw them out immediately and shove their refund up their butt as I slam the door! For instance, when someone writes me an unsolicited nasty critical letter, email or post, my first instinct use to be to spend time writing back an apologetic response and trying to explain my point of view in a pleasant manner.
Then one day, it dawned on me, “why in the world am I spending all this time and energy on this worthless bag of shit?”
I need to be focusing all my time and energy on serving the thousands of loyal customers we have and doing everything we can to help them. There is never any reason why you need to take rude abusive behavior from people just because you need their business or the sale. “Don’t Do It”.
There are unlimited amounts of wonderful, loving, decent, perfect, Ideal Customers out there waiting to enter into a win-win relationship with you. Never disrespect anyone, but never allow anyone to disrespect you either. We live in a world of ingratitude, I get it. People are consumed only with their problems and life; that is human nature. We send out thousands of dollars of Free CD’s, DVD’S, Books, Packages, all postpaid and find out of every 525 gifts we send, we get 2 Thank You replies (and sometimes one of those two thank you notes are Thank you for never contacting me again and that is after the stupid little bastard requested the Free gift in the first place!)
However, we do not send out these Free Gifts to get a Thank You response, if I did I might end up in the Nut House!
My motto is, “Friends to All, Enemies to None”. When I do have to cut loose a nasty, mean, customer and prospect that snuck out of Hell and somehow landed on my door step I tell them with all sincerity, “I love you, but I can’t stand your presence…your Ass is out of Here! In closing, my blog today is not to offend anyone but to help everyone learn how to focus on where the real wealth is, and that is serving all those wonderful people that honor and respect you as you do the same for them.
As always, it makes our day to spend this little time with each of you and want you to know we appreciate you from the bottom of our hearts your daily visit and positive post and taking the time and effort to share us with your friends and family.
Make sure you join our Free Exclusive Inner Circle Membership, I promise you; if you take advantage of our Free Mentorship and Coaching I can help you double and triple your income this year!
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Today is the first day of the Month, make sure over the next 30 days you squeeze the all the juice you can out of each day and by the end of the month your cup will be full to the brim!
See you tomorrow!
Don and Melinda